FAQs

Stained Glass 101

  • Each item is handmade and may vary slightly as each one is unique. As every sheet of glass varies slightly with regard to shade, texture, and pattern you can be rest assured your piece will be entirely “one of a kind”.

  • We DO NOT recommend using suction cups, as these can degrade over a short or long period of time, depending on the quality and become unreliable, causing your glass piece to fall and break!

    For smaller suncatchers and charms, a 3M command hook may be used when securely mounted. Please check the hook every 3 to 6 months. The most secure and worry-free way to hang your glass will be from a nail (preferably one with a picture hook) or screw (please use a wall anchor if no stud is available) inserted into the wall above a window or directly into the moulding or wooden frame of a window. We do not recommend doing this with vinyl or PVC windows, as there is no way to patch the hole after removal. For lager pieces, there may be two hangers, one on each end. We use jack chain for this and it can be purchased in almost any hardware store, relatively cheap. For suncatchers, you may use fishing line if securely knotted a few times. Test the strength of your knots before hanging.

  • Stained Glass contains lead. Please wash your hands after handling or hanging your piece and sit back and enjoy!

  • If you'd like to clean, dust and restore the high shine of your glass piece, you will want to use furniture polish, namely Pledge in the aerosol can. Alternatively, you may use a car wax containing caranuba wax as one of the ingredients. We use special wax for our glass pieces but we recommend Pledge or the like for its ease of use.

    Use a clean, dry rag or a rag you ONLY use for furniture polish.

    Spray polish onto RAG ONLY, not directly on glass piece.

    Being mindful of the pressure applied, buff the whole piece, back front and edges of lead or solder, playing special attention to the solder lines.

    You may want to use an addition rag after initial application if there was too much polish applied the first time to buff in the excess.

    This will make your solder lines shiny, remove fingerprints, residue and dust on the glass surface and will upkeep the protective coating that protects against the solder lines oxidizing.

    A good rule of thumb is to do this process every 3 to 6 months.

  • Follow me on social media for shop updates and all of my latest glass!

    Instagram: southernglass20

    Facebook: Southern Glass

    I have a booth in Cob Merchantile in downtown Cedar Falls

Commissions

  • Commissions are open! These may only be discussed via email (found on my contact page). Please include reference photos and a detailed description of what you’re looking to have made. Commissions start at $50 and will require a 50% deposit before work begins. Feel free to email me for more information!

  • Commissions start at $50 and will require a 50% deposit before work begins. Feel free to email me for more information!

  • Head to the Commissions page and fill out the form on that page.

  • Fill out the form on my commissions page to see if I’m the right person for the project.

  • Once you have completed the form online and we touch base either via FaceTime or email, we can go over the colors you are thinking about (if I have them in stock or if they need to be ordered) and then go with your timeframe. Please allow 2-3 weeks for a commissioned piece to be produced.

Shipping & Returns

  • Paid orders ship within 3-4 business days of purchase. You will receive an email with tracking info when your order ships.

  • Currently I offer shipping to the United States and Canada. Shipping costs depend on the location of the delivery address and are added at checkout.

  • Accidents happen! If your piece arrives damaged or broken please email me immediately. If your piece is damaged or broken in transit I can repair or discuss other options. Once your piece is out of the package and in your personal care I am not responsible for damage. Please email me pictures of the box and piece.

  • All Stained Glass pieces are non-refundable. Thank you for your understanding.

  • I can be reached by email. See the “Contact” section of my page. I answer messages Monday through Friday. I am a one woman team, so patience is always appreciated. You can also try reaching me a DM on Instagram. I do not use Messenger.

  • Most shipping materials are recycled or reused to help reduce waste! Though some packaging is new, most of my materials are sourced from my supply orders or other items shipped to me. Your item will arrive in a plain brown box. What’s inside will be securely wrapped.

Have more questions?

Get in touch with your questions today.

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